AFRY
AFRY, a global consulting and engineering company, has been at the forefront of technology for a long time and is always on the lookout for innovative solutions. When Microsoft presented its AI-driven tool, Microsoft 365 Copilot , they saw significant opportunities to enhance their workflows. Thanks to their longstanding partnership with Fellowmind, the implementation was both smooth and successful.
A Strong Partnership for AI-Driven Solutions
Fellowmind and AFRY have a long-standing partnership. When the AFRY team reviewed the possibilities with the newly launched Microsoft 365 Copilot, it was natural to turn to Fellowmind.
We want to stay updated on AI and its applications. There was a significant internal interest in what this technology could do and how it could facilitate daily work. With Fellowmind's experience and understanding of Microsoft's solutions and our needs, it made sense to collaborate with them on this project.
Training and Support Were Key to Success
In spring 2024, AFRY began a pilot where 300 employees got to try Microsoft 365 Copilot. Before the pilot, Fellowmind conducted a training session that provided employees with an overview of the tool and concrete examples of its applications. This was crucial, according to Tuomo.
A major advantage was that Fellowmind had done this for other customers, even though Microsoft 365 Copilot was quite new. Thanks to their experience and expertise, they ensured we got the pilot started quickly, with a well-thought-out process and plan ready from the start. Combined with the strong interest from our employees and the insights Fellowmind provided, we were able to quickly see the benefits of the tool.
Martin Löwhagen, account manager at Fellowmind, emphasizes the importance of training and support for users.
“There’s often a learning curve with new technology that needs to be overcome to avoid reverting to old habits. That’s why it was essential for us to be there as support before, during, and after the pilot. Our goal is to continue to inspire and demonstrate the value of the solutions,” says Martin.
Valuable Insights from the Pilot
The pilot demonstrated that Microsoft 365 Copilot saves time and streamlines various workflows—from summarizing meetings and editing documents to generating email drafts. Users appreciated how the tool simplified daily tasks.
Rolling out the pilot was an eye-opener. There was a lot of hype around AI, so many wanted to test it, and in doing so, we received valuable feedback on what works better and what doesn’t. This gives us insights into what the tool can really do and how we can best leverage AI.
The Pilot Has Laid the Foundation for Continued Development
With a successful pilot behind them, AFRY and Fellowmind look forward to continuing to explore AI solutions and drive the business forward.
“We are very pleased to have discovered how Microsoft 365 Copilot can optimize our workflows and are now entering the production phase on a solid foundation. It has been a seamless collaboration with Fellowmind throughout the process, and we look forward to continuing our journey together,” concludes Tuomo.
Want to know more?
Microsoft 365 Copilot is an AI tool that helps you fully leverage the Microsoft 365 platform. At Fellowmind, we have extensive experience with Modern Work and Microsoft 365. If you’d like to learn more about how we can help you navigate AI and other smart solutions that simplify work life, feel free to reach out to us!
