Empower your employees with Microsoft Copilot

Quickly check product inventory and stock levels and answer the customer inquiry.

Gain up to 5x faster response time

• Copilot finds product info and inventory level directly from your system
• Sales gets information straight to Teams via chat
• Copilot writes email based on customers requests and the info gathered
• Sales hits send

Create instant and accurate responses to your support tickets. Empower your customer service team to exceed customer expectations.

Gain up to 6x productivity gains

• Create an automatic summary of a support ticket
• Let Copilot propose a solution based on your knowledge base
• Automatically compose an email with the right answer.

Run effective meetings, get up to speed, organize key discussion points, and summarize actions.

Gain up to 20x productivity gains

• Recap what I’ve missed in a customer meeting.
• List my action points
• Summarize contract changes
• Find related documents

Copilot in Dynamics 365 Sales makes sales a well-oiled machine. Among other features, it has a chat interface that sellers can use to get a quick summary of their opportunities and leads, catch up with the latest changes in their records, prepare for meetings, and read the latest news about their accounts.

Copilot analyzes customer data to identify patterns, anticipate customer needs, and diagnose customer's problems. By using your organization's internal knowledge and large amounts of data from trusted websites, Copilot provides your coworkers with a suitable solution to share with the customer.

By interacting with your customer data platform using natural language, marketers can create highly personalized and targeted customer segments. The function suggests new segments and handles complex calculations to match customers against selected profiles. In addition, Copilot inspires email campaigns based on the user's request and suggests ideas from existing emails and various Internet sources to increase relevance.

Amplify your field service personnel! Copilot in Microsoft 365 integrations and the Field Service core app support users with assisted work order creation, management, and scheduling recommendations, resulting in increased productivity for your frontline staff.

Microsoft Copilot integrates seamlessly with Microsoft 365, enhancing productivity and creativity across your organization. By leveraging advanced AI, Copilot transforms the way you work, automating routine tasks, providing intelligent insights, and enabling natural language interactions with your data. It’s like having an expert by your side, helping you to work smarter and faster.

In Microsoft Teams, Copilot acts as your ultimate meeting assistant. It can summarize conversations, automate meeting notes, and follow up on action items, ensuring that collaboration is efficient and no detail is missed.

Outlook becomes more intuitive with Copilot. It helps manage your emails by drafting replies, scheduling meetings, and prioritizing important messages. Copilot in Outlook means spending less time on email management and more on what matters.

With Copilot in Excel, data analysis is revolutionized. Simply ask Copilot to interpret data, create complex formulas, or generate visualizations, and it delivers, turning data into actionable insights effortlessly.

Word documents are created and edited with unbeatable ease using Copilot. From writing assistance to style suggestions, Copilot helps you craft perfect documents without the usual time investment.

In PowerPoint, Copilot transforms how presentations are made. It assists in designing slides, generating content, and even providing speaking notes, making impactful presentations the new norm.