AI-powered Customer Service - How it works
AI-powered Customer Service - How it works
How can artificial intelligence enhance your customer service
efforts, and what are the business benefits of integrating it into your operations? Nowadays, customers expect fast and personalized service, and AI has the power to help you deliver it. Watch this recorded broadcast and dive deeper into the real-world uses of AI for customer service.
Agenda
Our experts, Miika and Jani, use real-world use cases to demonstrate the benefits of AI Copilots for personalized, data-driven, and real-time interactions. You will also learn to let AI do the heavy lifting by seamlessly integrating it into your customer service workflows.
This broadcast encompasses Copilots for Dynamics 365 Customer Service and Microsoft 365 and the creation of tailored AI solutions to elevate your organization's service standards and foster innovation. Whether you are a service agent or a business manager, you don't want to miss this one!
Featured in this broadcast
Miika Tekoniemi, Competence Lead, App & Innovation, Fellowmind
Jani Närkki, Solution Lead, Design, Fellowmind