Business challenge:

Purchasers spend a lot of time finding the correct purchase orders in ERP that require attention (unconfirmed or delayed), drafting follow-up e-mails (confirmation or status updates) and manually processing supplier responses and changes in the system. These activities are very labor-intensive.

Core Features:

The Supplier Communication Agent offers essential features to automate and optimize supplier communication.

1. Searching – Find purchase orders that require attention (unconfirmed or delayed).
2. Draft and send (automatically) emails
3. Read incoming supplier emails –  Classify intent (confirmation, change request, rejection), present proposed changes for review in ERP – and apply them.

Key benefits:

• Significantly reduces manual and repetitive work for purchasers up to 50%
• Speeds up procurement lead times
• Focus on value-adding procurement tasks
• Up-to-date purchase orders in ERP
• Ready for AI regulations (AI Act/GDPR)