Search in Cosmos DB Agent
The Search in Cosmos DB agent helps users navigate a large, complex product catalogue through a GenAI‑powered, Teams‑integrated bot. It enables fast, natural‑language search, delivers contextual answers, and gathers insights to improve content quality. It saves time, increases visibility, boosts engagement, and supports onboarding and role transitions. Business challenge:
The customer has a large and complex product catalogue without an efficient way to help users find information, improve visibility, engage staff, or assess the quality of content. They need a smarter, centralised way to retrieve information and support onboarding, role transitions, and daily knowledge work.
Core Features:
A GenAI‑powered bot built on Azure architecture improves information accessibility and enhances user experience across the organisation.
- AI‑assisted data retrieval – Users can search and retrieve information quickly from a large catalogue using natural language.
- Teams‑integrated bot – Built as a Teams app using Azure AI, SignalR, Cosmos DB and Function API for real‑time responses.
- Q&A and insight generation – The bot provides contextual answers and collects insights for future optimisation of the knowledge base.
- Supports onboarding & transitions – Makes it easier for new employees or role changers to find the knowledge they need faster.
Key benefits:
- Saves time through faster information retrieval
- Improves content visibility and accessibility
- Enhances user engagement
- Supports onboarding and role transitions
- Provides insights for content quality improvement