Hive AI
Product Search Agent
The Product Search Agent modernises product search in Dynamics 365 F&O by enabling fast attribute-based lookup improving search capabilities and logic, optimising assortments and indexing, and helps to ensuring that search results are based on the structured data of the F&O.Business challenge:
Customers struggle with product search in Dynamics 365 F&O because data is complex, spread across modules, and often inconsistent. Large catalogues slow performance, older versions lack advanced search features, and gaps between F&O and retail channels make it hard for staff toquickly find the right products.
Core Features:
- Attribute-based search: Real-time lookup across item numbers, descriptions, variants, and custom fields using Inventory Visibility and Azure AI Search.
- Smart search logic: Understands categories, variants, and external codes to return relevant results even with messy data.
Key benefits:
- Faster product searches
- Improved customer experience
- Reduced manual effort and errors
- Lower risk of duplicate entries
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